Posts Tagged with User research
The “extended” UX team sharpening their swords… At Redgate, our software engineers run regular “code katas”, workshops where developers practise their coding skills on simple problems, then discuss the experience afterwards as a learning exercise. So, a while ago, I thought it might be a good idea to use the same Kata principle on... Read more
I recently discovered the JTBD framework at Business of Software: what I learnt made me swear that I’ll use it from now on in every customer interview I need to do in order to understand their underlying needs and support our product pipeline. It is that brilliant. It’s like a targeted, systematic guided interview... Read more